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FAQ
What is a password manager?
A password manager is an application developed to store, secure, and manage password, online credentials, and other personal information. Usually, these passwords and info are stored in a database protected by encryption, master password, and other measures. Some password managers, like Passwarden, also offer other features, e.g. generating secure passwords, additional account protection, convenient data migration, etc.
Should I use a password manager?
As any internet user knows full well, when creating a new profile on a website, it’s highly recommended to use a long, strong, and unique password. However, many decide that such passwords are too cumbersome, and prefer to use a single short password everywhere.
Password managers are a great way to both follow best practices in strong passwords AND keep them manageable at the same time. The only password you will have to remember is that from the Passwarden account - our password manager will do the rest!Â
How do I start using Passwarden?
It’s really easy to start using our password manager! All you have to do is download Passwarden on your device (or use our web-based application), create a new account, and come up with a Master password. After that, you will be able to create new Vaults, enter or import your passwords and other data, and enjoy the top-notch security and convenience of Passwarden. Learn more about how to install and get started with Passwarden.
How to use Passwarden password manager for free?
You can use Passwarden for free with certain minor restrictions. To get our password manager for free, download Passwarden and activate your free subscription.Â
How to manage passwords in Passwarden?
In Passwarden, your passwords and other personal information are stored inside Vaults. If you have more than one Vault, click on them to see what information is stored there. You can enter new passwords to a Vault, import all your data from other apps using the Migration feature, share individual Vaults with other users (e.g. your family), or additionally secure certain Vaults using Duress mode. Learn more about how to work with items in Passwarden.
How can I import my passwords from other apps into Passwarden?
To allow you to quickly import large amounts of passwords and data, Passwarden has implemented an easy-to-use Migration feature. With it, you can transfer your passwords, logins, and credentials from Google Chrome, Mozilla Firefox, Opera, Microsoft Edge, LastPass, 1Password, Dashlane. First, export your data from said apps as a file, then use the file to import the info into Passwarden. Learn more about how to import passwords to Passwarden.
How can I share my Passwarden data with others?
It is not recommended to share sensitive information such as passwords via conventional means, like email or messengers. Luckily, Passwarden allows you to share your data with others in the most secure way. To do this, invite them to the Vault that holds the info that you wish to share. They will be able to view the passwords and other data in that Vault. Learn more about how to share Vaults with others in Passwarden.
Is Passwarden password manager safe?
Yes! Passwarden employs a variety of security measures to ensure top-class protection for your passwords and data. Passwarden security features include:
Secure storage - all information is encrypted on a client side, so it’s protected from unauthorized viewing from both third parties, and even KeepSolid employees.
Secure sharing - by inviting other users to your Vaults, you can share your passwords and other data without jeopardizing them.
Two-factor authentication - protect your Passwarden account with 2FA to always be sure that only you can access it.
Passwarden encrypts your passwords and data with AES-256 (in GCM mode) and EC p-384 client-side encryption protocols.
What is a password Vault?
In Passwarden, a password Vault is a secure storage area where users can hold their personal information, including passwords, logins, credentials, payment info, etc. To add new items to a Vault, you can either enter it manually or import data in a bulk using the Migration feature. Learn more about how to work with Vaults.
What kind of information can I store in Passwarden?
In theory, one could store any kind of text information in Passwarden. However, for your convenience, we split all your items into the following categories:
Duress mode is a feature designed for situations where you’re forced to provide access to your Passwarden account to someone under duress. If you’d like to keep your most sensitive and important information hidden, you can create a Duress password and use it to login instead of your Master password. When you do this, Passwarden will hide all your Vaults except those that you’ve previously designated to be visible. Learn more about how to use Duress Mode.
What is a Master password, and why do I need it?
Master password is your super-secret password that you use to access your Passwarden account. It has to be strong: be over 8 characters long and include numbers, special characters, and both lowercase and uppercase letters. Learn more about how to change or recover your Master Password.
What if I forget or lose my Master password?
Without your Master password, you will be unable to access your Passwarden account and view or edit the stored data. However, if you forget or lose your Master password, you can recover it. For this, when first creating a Master password, you will also receive a recovery kit - a file that you can download or save. Inside, you will find all the information you need to recover your Master password or create a new one. Learn more about how to change or recover your Master Password.
What is KeepSolid ID and why do I need it to use Passwarden?
KeepSolid ID is a login+password combination that’s required to access any KeepSolid products. It’s also used to access your personal User Office, where you can view and manage all your subscriptions and settings.
How does two-factor authentication work in Passwarden?
2FA is a great way to secure your Passwarden account from unauthorized access. There are different types of two-factor authentication available in Passwarden, all can be viewed and configured in your User Office. Learn more about how to enable two-factor authentication.
How to use Passwarden password manager across multiple devices?
Passwarden is a multi-platform app, meaning that it can be used on an array of different platforms:
Web app
iOS
macOS
Android
Windows
Chrome
Edge
Firefox
Combined with cross-device synchronization, this means that you can log in to your Passwarden account on any device and get access to all your stored passwords and data.
Does Passwarden offer a free trial?
No, instead of the time-limited free trial, we provide you with the opportunity to store and manage 40 items for free all the time.
On what platforms can I use the Autofill feature?
For now, the Autofill feature is available for the following platforms:
iOS
Android
Chrome
Edge
Firefox
How Passwarden protects my data while syncing?
Our secure password manager reliably encrypts all your data with the AES-256 and EC p-384 encryption protocols. Also, Passwarden implements client-side end to end encryption. It means only encrypted data leaves your device. For more information, check out the Security page.
Why should I choose the Passwarden password manager?
First of all, Passwarden is a highly encrypted storage for all your valuable data: passwords, account credentials, credit card details, important notes, and whatnot.
Secondly, Passwarden offers lots of security features such as AES-256 and ЕС Ń€-384 protocols, client-side end to end encryption, 2FA, and Duress mode.Â
Last but not least, you can use our secure password manager on any number of devices.
Where does Passwarden generate and store the encryption key?
Passwarden generates random encryption keys on your device and encrypts them using your Master Password. These keys are reliably stored on your device and never leave it without being encrypted.
Is Passwarden an open-source project?
No, Passwarden is a proprietary application. It means Passwarden keeps the encryption technologies, authentication algorithm, and cryptographic keys management private. You can find more information here.
Are there any differences between Passwarden browser extension, mobile/desktop applications, and web version?
No, all of them provide the same features and have a similar interface. So it makes no difference what version of Passwarden you are going to use. Check all supported platforms and select which one suits you best.
The Autofill feature doesn’t work on my Android device. What should I do?
If you tap the Tap to unlock label and nothing happens, please perform the following actions:Â
Go to Settings > Apps > Manage apps.
Print Passwarden in the Search field, open its info, and select Other permissions.
Allow Display pop-up windows while running in the background, and that’s it!